Bank customer using a credit card at an automated teller machine

ATM & ITM Security Solutions

Everon’s comprehensive portfolio of ATM and ITM solutions help banking industry operators provide convenience and enable teller lines to save costs on processing transactions.

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Decades of Banking Security Experience

Our dedicated team of banking security professionals understands the complex regulations and requirements you face and can design and build customized systems to help you respond to unique challenges and evolving threats as they arise.

End-to-End ATM and ITM Protection

Powered by industry-leading technology and systems, our ATM and ITM solutions can help keep your banking operations running smoothly while mitigating risk of theft, fraud, ATM skimming, and other criminal activities. We offer a complete line of state-of-the-art ATMs, backed by 24/7/365 monitoring and convenient service by Everon™ professionals. And we partner with NCR to offer innovative ITM solutions that combine video collaboration and remote transaction processing embedded within the ATM to enhance your customers' self-service experience. Our holistic suite of banking security technology also includes:

  • ATM managed services
  • ATM surrounds/kiosks
  • ATM security gates
  • ATM subscription services
  • Teller cash recyclers
  • Access control
  • Intrusion alarms
  • Video solutions
  • 24/7/365 monitoring
  • Fire alarm systems
  • Bullet-resistant glass
  • Drive-up systems and pneumatics
  • Night drops
  • Under-counter steel equipment
  • Hold-up/duress buttons
  • UL-Listed safes and depositories
  • Vaults and doors
Bank customer using the keypad of an automated teller machine

ATM & ITM Monitoring

Our Everon professionals can provide 24/7/365 monitoring and convenient service to your automated teller machines (ATMs) and interactive teller machines (ITMs).

Keep your systems running smoothly and help ensure availability for customer use so you can focus on what matters most: exceeding customers' expectations and optimizing your operations.

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Less Downtime

Reduce downtime and help ensure availability for customer use.

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Automated Updates

Automated system update services with security patch installation.

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Remote Diagnostics

Remote diagnostics help reduce your costs for a dedicated maintenance staff.

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Real-Time Data

View real-time data on transactions and ATM performance.

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Monitor Tampering

Monitor ATMs for tampering and denied transactions.

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Monitoring Centers

Your security systems are connected to a network of Everon monitoring centers strategically located throughout the United States and staffed by highly trained specialists who can notify you and the authorities in the event of an emergency or security incident.

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Remote ATM Systems

Increase ATM and ITM availability, keep OS security up-to-date, and leverage your fleet for marketing with Everon’s Remote ATM Solutions. You can rely on automated system updates and routine service processes to run during non-peak hours to ensure ATMs and ITMs are available for customer use, while improving their overall experience.

  • Software distribution
  • Marketing screens

  • Tenant dashboard
    • Color-coded ATM status map
    • Electronic journal retrieval and retention
  • Comprehensive incident management
  • Everon Help Desk support
    • Remote fault resolutions
    • Software and hardware inventory reports
  • Software distribution
  • Marketing screens

  • Comprehensive endpoint security stack
  • Blocks advanced malware, exploits, and fileless attacks
  • Stops threats with Behavioral Threat Protection, AI, and cloud-based analysis

Addressing the Threat of Card Skimming

Everon’s talented industry veterans bring decades of security experience combatting ever-evolving fraud, theft, and skimming practices. They know what it takes to keep your customers—and their accounts—secure while meeting the banking industry’s regulations. 

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Rise in Card Skimming Activities

According to the FBI, card skimming operations cost consumers and financial institutions more than $1 billion each year. FICO’s 2022 data revealed a dramatic increase of card skimming operations with reports that “total compromised cards were up 368% from 2021, with more than 161,000 impacted cards identified.” This upward trend emerges despite advancement made towards the prevention of skimming, posing a threat to every institution including those armed with the latest skimming detection technology.

Card Skimming Methods

There are two key components to a skimming operation: a camera, required to capture the PIN entry, and a card skimming device. There are two types of card skimming devices, an overlay skimmer which covers the full exterior portion of card reader bezel, and deep insert skimmers which are placed inside the card reader. Oftentimes the overlay skimming devices look like legitimate card readers, making it difficult to identify unless looked at closely.

Anti-Skimming Solutions

Due to the ever evolving nature of skimming devices, daily inspections should be performed to help prevent these crimes. But, while physical inspections of ATMs are effective, there are other real-time indications that skimming could be happening—like an increased number of fallback transactions. This increase may be caused by cash out situations where non-chip cards contain stolen mag stripe data from chip cards. We recommend that financial institutions consider prohibiting fallback transactions. Everon’s ATM and ITM services, backed by round-the-clock monitoring, can help mitigate card skimming and enhance your ATM security.

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Video Surveillance

Our full suite of physical and electronic ATM security solutions can include video and alarm systems that add another layer of protection to your teller machines.

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Augment Your ATM and ITM Protection

Everon can help you design and implement a comprehensive security plan for your ATM and ITM systems that also includes:

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Intrusion Alarms

Detect and prevent unauthorized access into your building with Everon intrusion alarms.

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Video Surveillance Systems

Enhance security, reduce risks, and control costs with continuously monitored video surveillance integrated into your security solution.

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Security Systems

Trust Everon security experts to help ensure that the diverse components of your security system are fully compatible and properly integrated.

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Whether you need comprehensive solutions for newly built facilities, or need to upgrade or add on to existing security, fire, and life safety systems, experienced Everon consultants can partner with you to address your security and life safety needs.